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Service / 05 · Pickup

We come to your dock.

If you have empties piling up in a back corner of the warehouse, we'll bring a trailer to you, load it ourselves, and clear the floor.

Tell us what you need. We'll take it from here.

Buying, selling, recycling, or just curious — same form, same fast reply. We answer leads inside one business day.

Format: (XXX) XXX-XXXX — US/Canada only.
US ZIP (12345 / 12345-6789) or Canadian (A1A 1A1).
We reply within one business day. No phone calls — just email.

Two flavors.

  • Scheduled recurring pickup. Same day each week or month. We pre-position the trailer the night before and load in the morning.
  • On-demand pickup. One-off cleanout. Typically scheduled 3–7 business days from request.

What happens on-site.

  1. Our driver checks in at your dock office.
  2. We'll load with your forklift or ours (if site permits).
  3. Load is photographed, weighed if needed, BOL signed.
  4. Driver leaves. You go back to whatever you were actually trying to do.

Pickup pricing.

If the boxes are resale-quality, our buyout often covers the cost of the pickup. If they're recycling-only, we'll quote a per-pull rate that's typically below a dumpster pull at landfill rates. We don't hide the math.

Volume thresholds for on-site pickup.

Pickup economics depend mostly on how much we can recover from the load and how far we have to drive. Here's the rough threshold matrix.

Distance from yardResale-quality minimumRecycle-only minimum
Under 25 mi~30 boxes~100 lbs
25 – 50 mi~50 boxes~500 lbs
50 – 100 mi~100 boxes~1,200 lbs
100 – 200 mi~250 boxes~2,500 lbs
200+ miQuote case-by-caseGenerally not feasible

What we need from your facility.

For pickup to go smoothly, here are the things we need to know in advance.

  • Dock type. Standard dock-high, ground-level, or no dock (we'll need a forklift on site).
  • Dock hours. When can a truck arrive and leave? Some facilities have narrow windows.
  • Loading help. Will your team load us, or do we bring our own forklift?
  • Access. Are there gates, security check-ins, or specific instructions for the driver?
  • Surface. Concrete, gravel, or asphalt? Some loaders care; ours don't much.
  • Photo. If you can send a photo of the dock and the staging area, we'll match the right truck and trailer to your spot.

Scheduled vs on-demand compared.

Both work. They suit different operations.

DimensionScheduled recurringOn-demand
Lead timePre-positioned night before3 – 7 business days
Best forVolume above 200 boxes/monthOne-off cleanouts
PricingPer-pull at locked rateQuote per dispatch
Buyout paymentMonthly netOn the dock
Operational simplicityHighest — predictable cadenceLower — flexible timing
Common cadenceWeekly, biweekly, monthlyAs needed

What we won't pick up.

  • Hazmat (Class 4–9) residue containers without verification.
  • Wet, soaked, or moldy stacks below recycle-stream value.
  • Loads where the staging area is not safe for forklift operation.
  • Pickups requested for the same day (we need at least 24 hours unless it's a contracted program).
  • Loads at facilities with active legal disputes around the inventory.

A typical first-pickup customer experience.

  1. You email us with photos, count, and dock info.
  2. We quote within 4 hours. Itemized buyout + dispatch fee.
  3. You accept. We schedule a date.
  4. Day-before reminder. Driver name, approximate arrival window, truck type.
  5. Pickup day. Driver arrives in the agreed window. Photo of pre-load condition. Loading begins.
  6. BOL signed. Driver leaves with the load.
  7. At our yard. Load arrives, is photographed, weighed, regraded against your earlier description.
  8. Within 24 hours. Settlement amount confirmed; ACH or check issued per your preference.

Frequently asked.

How fast can you do an emergency pickup?

For Milwaukee-area emergencies, sometimes same-day if the timing is right. Email with "urgent" in the subject and we'll let you know within an hour whether we can dispatch.

What if I have a mix of resale-quality and recycle-only material?

That's normal. We segregate at our regrade station after pickup. The settlement reflects the actual split.

Can you bring a baler to my site?

No — baling happens at our yard. If your facility is generating volume that would benefit from on-site baling, we'll refer you to a baler-rental partner.

How are pickups affected by seasonal demand?

November-December and end-of-quarter cleanouts are our busiest. Schedule a week or two earlier than usual to avoid the rush. More on this.

Related reading.